Commercial and body corporate cleaning

Yes, and for most commercial frontages we prefer it. Early starts before opening and after-close evenings mean nobody walks through wet work and no shop loses a morning of trade. On residential complexes, mid-morning on a weekday is usually least disruptive. Tell us the constraints — bin day, deliveries, resident parking — and we build the schedule around them.

No. We do not own a vacuum recovery unit, so we do not offer wash-water capture and we will not take on work that requires it. What we do is protect the drains: solids swept and bagged before any water is used, stormwater grates covered or dammed in the wash zone, biodegradable products at working dilution. If your site needs water captured and removed — a car park with oil residue, say — you need a contractor with recovery gear, and we will say so rather than take the job.

An approved written scope with the exclusions in it, confirmed dates and access details, a contact on the day, and notices to residents at least forty-eight hours ahead. For any pre-1990 building we also need to know whether an asbestos register exists and what is in it — that decides what can be cleaned at pressure and what cannot.

Most Gold Coast complexes want a six-monthly cycle on the high-traffic and shaded areas — walkways, stairs, entry and pool surrounds — with the driveway, bin enclosure and lower-level render annually. The most useful piece of timing is doing the shaded walkways heading into the wet season rather than after it, when the slip risk is highest and the growth fastest.

It depends on the drainage, and the answer is often no. Basements drain to a pit or to stormwater and the floor carries oil and tyre residue — exactly the case that needs the water capture we do not have. Open-air visitor bays and entry aprons with clean run-off are usually fine. We look and give you a straight answer at the site visit.

Where a ladder can be footed safely, yes. Roofs are soft washed rather than pressure cleaned, gutters are cleared by hand into bags, and every downpipe is flushed and photographed so the work reconciles against the minutes. The limits matter more here than anywhere else on this page, so in writing: ladders only, no harnesses, no fall-arrest systems, no elevated work platforms, no scaffold, no high-rise and no multi-storey commercial facade. Single-storey and two-storey buildings only, and only where the ground under the eave takes a ladder — a planter, a pool or a steep batter under the edge rules that section out, and we name it in the scope rather than discover it on the day. Second-storey wall and facade washing is out even where the roof above it is in. On any pre-1990 building, Super Six roof sheeting is the first thing we look for, and if we identify or suspect asbestos cement we stop that part of the work and put it in writing to the committee.

We invoice whoever the committee nominates — strata manager, building manager or the body corporate directly — with the approved scope and the before-and-after photos attached, so it reconciles against the minutes without anyone chasing us. We do not publish figures, because commercial scopes are not comparable: two blocks with the same number of lots can differ by a factor of three once access, surface type and how much of it there is are counted. We do a site visit and put a fixed price against a written scope. That visit is free, with no obligation.